Technical problem solving for Smart working
If the computer won't turn on, what possible solution we should try?
Find out if the problem is with your internal network or your internet service provider
Check for possible updates through Windows update
Check that the computer is connected to the power supply properly. If this does not work, test the socket with another working device to confirm that it is not a problem with the electrical outlet
What kind of problems are more frequently related to: Windows errors, Applications running excessively slowly, Attachments not opening, Pop-up ads in your browser from unknown sources
Hardware issues
Software issues
Which type of programme is CCleaner?
A program to recognise hardware problems
A Software cleaning programme
A program to update drivers
What tips from the basic practical guide to preventive maintenance of equipment in Smart working you will follow if your computer is running slow
Data in the cloud
Keep files on secondary and external disks
Avoid programs that saturate memory and consume resources unnecessarily
Select the correct concept related to Hardware issues
The hardware part of the computer, is made up of all the applications, including the operating system and those that control the hardware components
A hardware problem is classified as a failure in a physical component of the computer, or in the configuration of that component, that causes problems in the computer